Privacy Policy
About Us
Introduction
Welcome to Blacklivery. We are committed to protecting the privacy and security of our clients’ personal information. This privacy policy outlines the types of information we collect, how it is used, and the measures we take to ensure its protection.
Information Collection
Personal Information: This includes information that can be used to identify you, such as your name, address, email address, phone number, and payment details. We collect this information when you book a ride, register for an account, or contact us for inquiries.
Travel Information: Details of your travel arrangements, such as pick-up and drop-off locations, travel dates, and times, are collected to provide our services.
Usage and Device Information: We collect information about how you interact with our website and app, including IP addresses, browser types, and device information to improve our services and user experience.
Use of Information
- Service Provision: Your information is primarily used to provide and manage the transportation services you request.
- Communication: We may use your information to communicate with you about your bookings, service changes, and promotional offers.
- Improvements: To improve our services, website, and app, including navigation and user-friendliness.
- Legal Compliance: To comply with legal and regulatory requirements.
Information Sharing
We do not sell or rent personal information to third parties. Information may be shared with:
- Service Providers: Third-party companies who perform services on our behalf, like payment processing and software maintenance.
- Legal Requirements: If required by law, we may disclose your information in response to legal processes.
Data Security
We employ robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes using encryption for data transmission and ensuring our service providers adhere to strict data protection standards.
Your Rights
- Access and Control: You have the right to access, update, or delete your personal information in our possession.
- Opt-Out: You can opt-out of receiving promotional communications from us at any time.
Changes to Privacy Policy
Black Livery reserves the right to modify this privacy policy. Any changes will be posted on our website with an updated revision date.
Contact Us
If you have any questions or concerns about our privacy practices, please contact us through the information provided on our website.